Terms of Sale

Who we are. This website and shop are run by Dangling Divas Boutique (“we”, “us”), 103 E. Commerce St, Jacksonville, Texas 75766. By ordering, sending a custom request or joining Diva Rewards, you agree to these terms and our Privacy Policy.

You must be 18 or older to place an order, send a custom request or join Diva Rewards on this site. If you are under 18, please ask a parent or guardian to order for you. This site is not meant for children under 13.

Prices and payment. Prices are in US dollars. Texas sales tax is added at checkout. Payment is taken on Square’s secure checkout page — we never see or store your card number. Your order is accepted when payment goes through. If an item turns out to be unavailable, or was listed at a clearly wrong price, we will tell you and either fix the order with your OK or refund you in full.

Stock. Our shop and this site share one inventory. Stock shown online updates often but can lag a minute or two. If something sells in the shop before we pull your order, we will offer a swap or a full refund.

Colors and fit. Screens show colors differently, and handmade and custom pieces vary slightly from one to the next. Size charts are a guide; ask us if you are unsure.

Custom orders. A custom request is not an order until you approve our quote and proof. We send a proof before anything is pressed, wrapped or engraved — please check every name, date and spelling, because custom pieces are made just for you and are final sale once production starts. Timelines we quote are our honest estimate, not a guarantee; if we cannot make your date we will tell you as soon as we know.

Your names, logos and artwork. When you send us a name, logo, photo, design or other artwork, you promise that you own it or have written permission to use it, and you agree to cover our reasonable costs and losses, including reasonable legal fees, if someone claims it was not yours to use. You keep the rights in your artwork; you let us use it only to make your order.

Logos we can and can’t print. We do not print professional-sports, college or licensed-character marks without a license. We print a school’s or district’s name, logo or mascot only with written permission from the school or district, and for team and booster orders you confirm you are authorized to order them. We may decline or cancel any request — including artwork we believe belongs to someone else, or content that is hateful, obscene or harassing — and we refund anything you paid for a cancelled order.

Proofs and defects. Printing starts when you reply “approved” to the proof. After that, custom orders are final, except printing defects or our own mistakes, which we redo or refund. Printed colors can vary slightly from what a screen shows.

Kids’ sizes. Custom pieces in children’s sizes (12 and under) are ordered in the shop, not online, for now.

Photos of your piece. We may share photos of finished custom pieces in the shop and on our social pages. We leave out personal names and details unless you say it is OK, and we will take a photo down if you ask.

Care and safety. Please follow the care and warning labels that come with each item. Candles: never leave a burning candle unattended, keep it away from children, pets and anything that can catch fire, and trim the wick. Bath and body products: for external use only, patch-test first, stop using if irritation occurs, keep away from children, and note that bath products can make a tub slippery.

Diva Rewards. Free to join for anyone 18 or older. Points and rewards are run through Square Loyalty and follow the rules shown when you sign up; they have no cash value and cannot be transferred. We may change or end the program; we will post changes here first and honor rewards already earned for at least 30 days. Marketing email is optional and separate — see our Privacy Policy.

Giveaways. Any giveaway or contest we run has its own official rules posted with it. No purchase is ever necessary to enter.

Reviews and site content. Reviews we show come from Google and are shown as their authors wrote them. Photos, text and designs on this site are ours or used with permission.

If something goes wrong. Talk to us first — most problems are fixed with a conversation. To the fullest extent the law allows, our liability for any claim about an item is limited to what you paid for it. Nothing in these terms takes away rights you have under Texas or US law that cannot be waived. These terms are governed by the laws of the State of Texas.

Changes. We may update these terms; the effective date at the top always shows the current version, and the version you agreed to applies to your order.

Privacy Policy

We are a small shop and we keep this simple: we collect only what we need to fill your order, answer your request or run Diva Rewards, and we never sell or rent your information.

What we collect, and why.

• Orders. Checkout happens on Square’s secure page. Square collects your payment details, name, email, phone and, if we ship, your address, under Square’s privacy notice. We receive your order details and contact information to fill the order — never your full card number.
• Custom requests. Your name, phone or email, and what you tell us about your idea — to quote it, make it and reach you about it. We do not use it for marketing.
• Diva Rewards. Your mobile number (it is your member number) and, if you give it, your email — to run your membership. Marketing email only if you tick that box. Rewards account texts (your points) only if you tick that box; Square sends them for us.
• Your age confirmation. We record that you confirmed you are 18 or older and agreed to these policies, and when. We never ask for or store your birthdate.
• Technical data. Our host, Cloudflare, processes your IP address to deliver the site and to block spam and abuse — including Cloudflare Turnstile, a quick check on our forms and checkout that tells people from bots; our spam-limit records expire within about two hours. Your shopping bag and favorites are kept only in your own browser. We use no analytics, no advertising trackers and no tracking cookies. Our fonts load from Google Fonts, so Google receives your IP address when the page loads. Links to Facebook, Instagram, TikTok and Google Maps take you to those sites, which have their own policies.

Who we share it with. Only the services that run the shop for us: Square (payments, our customer list, rewards and our email newsletter), Cloudflare (hosting, storage and spam protection) and Google (fonts). We may also share information if the law requires it. We do not sell personal information, we do not share it for targeted advertising, and we do not sell sensitive personal data.

Email. We send marketing email only to people who opt in. Every email includes an unsubscribe link and our postal address, and we honor unsubscribes promptly — always within 10 business days. Order and custom-request messages are not marketing and are sent only about your order.

Text messages. If you give a mobile number when you order, Square may text you about that order: that it is ready for pickup, that it has shipped, and how to track it. We send promotional texts (sales, new arrivals) only to people who have agreed in writing to receive them, and agreeing is never a condition of buying. Signing up on this website never adds you to our text list. Message frequency varies; message and data rates may apply. Reply STOP to any text to stop them, or HELP for help. We never sell or share your number. If you opt in to Rewards account texts, reply STOP to end them or HELP for help; message and data rates may apply; agreeing is never a condition of buying.

How long we keep it. The website’s own copies of custom requests and Rewards sign-ups are deleted after two years. Your customer profile in our Square account — the same list our shop counter uses — stays until you ask us to delete it or we no longer need it. Order and payment records are kept for as long as tax and accounting rules require.

Security. Card payments never touch this website. We protect what we hold with reasonable safeguards, and if a breach ever affects your information we will tell you as Texas law requires.

Children. This site is not directed to children under 13 and we do not knowingly collect personal information from them. You must be 18 or older to buy, send a custom request or join Rewards here. If you believe a child has given us information, contact us and we will delete it.

Your choices. You can ask us to show, correct or delete the information we hold about you, or to stop emails, at any time — contact us at the shop. We will answer within 45 days. We do not track you across other websites, so browser “Do Not Track” and Global Privacy Control signals have nothing to switch off here.

Changes. If we change this policy we will update the effective date at the top of this page, and for material changes we will email Diva Rewards members who get our emails.

Pickup, shipping & returns

Local pickup. Free at the shop, 103 E. Commerce St, downtown Jacksonville, TX. We will message you as soon as your order is ready — most in-stock orders are ready the next business day. Please bring your order confirmation. If an order is not picked up within 30 days, we will reach out; after that we may refund it and return the item to stock.

Shipping. We ship within the US by USPS for the flat fee shown at checkout. In-stock orders usually ship within 3–5 business days; custom pieces ship once they are made, on the date we give you with your quote. If we cannot ship when we said, we will tell you and give you the choice of waiting or a full refund. You will get tracking by text or email.

Shipping. Online orders are pickup-only for now. Need something sent? Ask us before you order and we will see what we can do.

Returns and exchanges. Unworn, unwashed boutique items with tags attached can be exchanged or returned for store credit within 14 days of pickup or delivery. Sale items, bath and beauty products, candles and custom pieces are final sale. If anything you receive is damaged or defective, tell us within 7 days and we will make it right with a replacement or a refund.

Refunds go back to your original payment method through Square.

Accessibility

We want everyone to be able to shop with us. We work to meet the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, and we test the site on phones and desktops with keyboard navigation. If anything on this site is hard to use, contact us at the shop — we will help you place your order by phone or in person, reply within two business days, and fix the problem. We do not use “accessibility overlay” widgets. Last reviewed October 1, 2026.